At Anushka Enterprises, we aim to provide transparent and professional consultancy services for loans and insurance. Please read the following policy regarding cancellations and refunds:
1. Scope
This policy applies to all consultancy services provided by Anushka Enterprises, including:
- Loan advisory and application support
- Insurance consultation and policy guidance
⸻
2. Cancellation of Services
- You may request to cancel a booked consultancy session before the session begins.
- Cancellations can be made via email (anushkaenterprises02072024@gmail.com) or phone (+91 9580214852 / +91 9682409895).
- If you cancel at least 24 hours prior to the scheduled consultation, the session can be rescheduled at no extra charge.
3. Refunds
- Consultancy fees, if applicable, are non-refundable once the consultation has been delivered or the service has commenced.
- In case of advance payments for scheduled consultations not yet delivered:
- Refunds will be processed only if cancellation is made at least 24 hours in advance.
- Refunds will be credited back to the original payment method within 7–10 business days.
- No refunds will be provided for services already rendered, including ongoing guidance, document assistance, or advisory support.
⸻
4. No Refund for External Charges
- Fees, premiums, processing charges, or other amounts paid directly to banks, NBFCs, or insurance companies are non-refundable and outside the control of Anushka Enterprises.
⸻
5. Rescheduling
- Clients may reschedule consultations at least 24 hours in advance.
- Rescheduled consultations will be charged no additional fees if made within the specified period.
⸻
6. Contact for Refunds or Cancellations
For any queries or requests regarding cancellations or refunds, please contact:
- Anushka Enterprises
- Email: anushkaenterprises02072024@gmail.com
- Phone: +91 9580214852 /+91 9682409895
- Address : Nawa Nagar, Sikanderpur, Ballia, Uttar Pradesh – 277303